TRContact

WAITER CALL SYSTEM FOR CAFÉS AND RESTAURANTS

One tap.
The conversation goes on.

Guests tap a button instead of trying to catch the waiter’s eye. The order or bill call reaches the waiter’s phone with the table number. Service gets faster, and conversations aren’t interrupted.

See the designs See the app

Small on your table. Big on comfort.

A finger tapping Sipariş (order) on Buton at a café table; black plexi front with the table number, Çay (tea) and Hesap (bill) buttons
1-year battery on an average tableReplaceable, rechargeable batteryClips onto the table edgeSpill-resistant design

HOW IT WORKS

Tap.
The light comes on. Service arrives.

The guest taps Sipariş (order) or Hesap (bill); Buton vibrates and its light shows the request went through. A third button (Servis, Köz, Havlu…) lights blue. The bridge carries the call to the waiter’s screen.

The light in the middle of Buton glows green
01 / ORDER

Green light: an order is requested.

When the guest taps Sipariş, Buton vibrates and lights green, so they see straight away that the request went through.

The light in the middle of Buton glows red
02 / BILL

Red light: the bill is requested.

Hesap lights red. After 10 seconds, the waiter or the guest closes the call by tapping the same button again; the waiter can also complete it in the app.

Two Buton bridges with ivory and black fronts on a table: call receiver and Wi-Fi bridge in one box, its Wi-Fi antenna on the side
03 / BRIDGE

The bridge tells the waiter.

One bridge carries calls from up to 98 tables to every device with the app (phones, tablets and computers) at the same time.

WAITING-COST CALCULATOR

What does waiting
cost you?

Pick your type of business and set three values. In 30 seconds, see how many hours a month your guests spend waiting for a waiter, and what that may mean for your revenue.

Work it out

THE BUTON COLLECTION

Three themes.
One, two or three buttons.

For cafés, restaurants and beaches.
You choose the buttons: Sipariş, Hesap and Servis, Çay, Köz, Havlu or a word of your own.

Clips onto the table edge

A step under the case sits on the table edge, so Buton takes up no space in the middle of the table.

Sits in the middle of the table

A flat 85 × 65 × 20 mm case: Buton stands in the middle of the table, within everyone’s reach.

Images are representative. Model, case, production and delivery options are agreed when we prepare your quote. For hookah lounges and beaches there are Buton Köz and Buton Plaj, with a Köz (coals) or Havlu (towel) button.

A CLOSER LOOK

Buton from
every angle.

A compact case and a clean front. The snap-fit cover makes changing the battery easy.

Buton clipped onto the edge of a table; cream plexi with Sipariş and Hesap buttons
TABLE EDGE

Clips onto the table edge.

A step under the case sits on the table edge, so Buton takes up no space in the middle of the table.

Buton in the middle of a table; Sipariş, Servis and Hesap buttons, its light glowing blue
MIDDLE OF THE TABLE

Sits in the middle of the table.

A flat 85 × 65 × 20 mm case: Buton stands in the middle of the table, within everyone’s reach.

Buton held in a hand, seen from the side: the step under the table-edge case
COMPACT

Fits in your palm.

A textured black case with a plexi front. The touch buttons sit under the plexi; wipe the surface with a damp cloth.

The underside of Buton: the step that sits on the table edge, and the battery cover
BATTERY

Screwless snap-fit cover.

Open the cover and swap the battery; recharge the empty one and use it again. Units with a weak battery warn you in the app.

THE BUTON APP

A call from the table.
On the waiter’s screen.

Android and iOS phones and tablets, Windows computers or a web browser. Order, bill and third-button calls, table status and service reports appear on every device with the app, at the same time.

Why the app? Three ways calls get through
butonapp.Manager dashboard
Screens
1 / 3

Real screens of the Buton app. The data is sample data.

Buton on a waiter’s phone: the waiter on duty, a bill call from M-6 and an order call from M-1, each with a button to complete it, and the tables by area
On the waiter’s phone.
Sound, vibration and a notification for every new call.
01 / CALLS

See what’s needed.

Each call arrives with its table, area and waiting time. The waiter completes it with one tap.

02 / STAFF

Everyone on their own screen.

The manager sees the whole floor; waiters get calls on their phones and set themselves on duty or on a break.

03 / REPORTS

Measure your service.

Response times, seating times and the steps of each visit, by date range, ready to download.

04 / DEVICES

Know before a battery runs out.

The bridge connection and every table unit’s battery are monitored; you get a warning when a unit’s battery runs low.

OUR STORY

A small button.
A well-thought-out convenience.

Our starting point is simple: in a café, a restaurant or on a beach, asking for service shouldn’t get in the way of enjoying yourself. Buton exists for that small, familiar moment: it carries the guest’s request to the waiter’s screen.

01 / OUR AIM

Making communication easy.

Creating a more relaxed service experience, where guests can pass on what they need easily and waiters can see what’s needed.

02 / OUR MISSION

Cutting complexity.

Designing products that guests find easy to use, that suit the place they’re in, and that focus only on what’s needed.

03 / OUR VISION

Keeping service human.

Not putting technology in place of attention, but making it a tool in the background that helps guests and waiters talk to each other.

FREQUENTLY ASKED QUESTIONS

Your questions.

Can’t find yours? Write to info@butonapp.com.

How is it installed?

Buton units are wireless: just place them on your tables. The bridge that carries calls to your staff arrives prepared for your venue and joins your Wi-Fi during setup (a 2.4 GHz network with a WPA2 password; company networks that ask for a username aren’t supported). Then you install the Buton app on the phones, tablets and computers your staff use; calls reach all of them at the same time.

Which devices does the app run on?

Android and iOS phones and tablets, Windows computers and any web browser. Mac and Linux computers use it in the browser. The app is available in Turkish and English.

Is there a difference between the browser and the app?

Day to day, both show the same screens. The difference shows during outages: the phone app sounds an alert even when the screen is locked, and the Windows app runs in the background and rings. The Android and Windows apps keep receiving calls over the venue’s Wi-Fi when the internet goes down. That’s why we recommend installing the app on your waiters’ phones and the till computer.

Are calls lost if the internet goes down?

No. The bridge keeps sending calls straight to staff devices over the local network (up to 6 devices per bridge), and the till computer can also be connected by USB cable. Calls wait in the bridge until the connection is back. The local-network fallback works in the Buton app; browsers don’t allow this direct connection.

What if nobody answers a call?

Staff are notified again at 3, 6 and 9 minutes, then every 5 minutes for up to 2 hours. Calls that have waited a long time are highlighted in the app: amber first, then red once your venue’s time limit is up.

What if a guest taps again and again?

For 10 seconds after a call, further taps are ignored. After that, the waiter or the guest closes the call with one tap on the same button; the waiter can also complete it in the app.

How long does the battery last?

On an average table the battery lasts about a year; on tables with a lot of calls it can run out sooner. Units with a weak battery show a warning in the app. Changing it is easy: open the screwless snap-fit cover and swap in a charged spare, then recharge the empty one and use it again. Buton uses a rechargeable lithium-ion battery, so you never need to buy disposable batteries. It’s the size of an AA battery but can’t be charged in an ordinary AA charger; use a lithium-ion charger.

Is Buton spill-resistant?

Yes, Buton is designed to resist spills. The touch buttons sit under a closed front surface, so a spilled drink is no problem, and you can wipe the surface with a damp cloth. To wipe without sending calls, turn on cleaning mode in the app: tables ignore touches until you end it. We recommend not immersing Buton in water.

How does Buton sit on the table?

There are three cases: two that clip onto the table edge, one for straight-edged tables and one for round tables, and an 85 × 65 × 20 mm flat case for the middle of the table. The step under the edge case sits over the table’s edge, so Buton takes no room in the middle of the table. Choose yours in the price form.

How many tables can be connected?

One bridge serves up to 98 tables. You can group tables into areas (garden, hall, terrace…); every waiter on shift gets each call, along with the area it came from.

How do pre-orders work?

Send us your business, roughly how many tables you have and your phone number through the price form; we’ll get in touch and send you a written quote with the number of units and the delivery. Pre-orders are delivered within a month of your order at the latest, and setup is free. When Buton arrives, try it at your venue for 7 days, and return it if you’re not happy.

Do guests need to download an app?

No. Guests only tap the button; no app, sign-up or personal data is needed. Buton only sends the table number and the type of request.

BUYING AND CONTACT

Let’s choose
together.

Fill in the form and we’ll get in touch to settle the theme, the buttons and how many you need. You can also send us an e-mail.

Pre-order

Pre-orders are open.

Pre-orders are delivered within a month at the latest, and setup is free on pre-orders. When Buton arrives, try it at your venue for 7 days, and return it if you’re not happy.

The delivery and return terms are set out in writing with the quote.

info@butonapp.com

Get a price

Tell us a little about your business, and we’ll get in touch to go through the right model, quantity and setup.

We’ll get in touch on this number to go through your quote and plan the setup. We only use your number for this request.

Sending the form doesn’t create an order or payment. You can also write to us from your e-mail app.

What does waiting cost you? Work it out

BUTON

A touch for what you need.
Your conversation, right where you left it.

Back to the designs

    Get a price

    Fill in the form, and we’ll get in touch with the price and delivery details.

    The Buton app

    A sample screen from the Buton app.

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