TRContact

WHY THE APP?

Works in the browser too.
Uninterrupted in the app.

Buton opens in a browser too, but we still recommend installing the app on your waiters’ phones and the till computer. The difference shows when things go wrong.

Which route does a call take?

The Buton on the table sends the call to the bridge. The bridge passes the call on by three routes: over the internet to phones, over the venue’s Wi-Fi to tablets and phones, and by USB cable to the till computer. Buton on the table 433 MHz Bridge Internet (cloud) Venue Wi-Fi USB cable Phone Tablet and phone Till computer The Buton on the table sends the call to the bridge. The bridge passes the call on by three routes: the internet, the venue’s Wi-Fi and a USB cable. Buton on the table 433 MHz Bridge Internet Wi-Fi USB cable Phone Tablet, phone Till PC

The call is sent over the internet and the venue’s Wi-Fi at the same time; the waiter sees whichever arrives first. The USB cable is the last backup: it takes over if both go down.

01 / NOTIFICATIONS

Heard even with the screen off.

The phone app sounds an alert even when the screen is locked. The Windows app starts with the computer; even if you close its window, it keeps running in the background and rings when a new call comes in. In a browser, the ringing stops once the tab is closed.

02 / IF THE INTERNET GOES DOWN

Calls keep coming over Wi-Fi.

The Android and Windows apps connect straight to the bridge over the venue’s Wi-Fi. Even if the internet goes down, calls come over the local network. For security reasons, browsers don’t allow this direct connection.

03 / WORST CASE

The last line: a USB cable.

If the bridge is connected to the till computer by USB cable, calls come through the cable even if the internet and Wi-Fi go down at the same time. The app switches to this line on its own; the cable also powers the bridge.

Browser or app?

BrowserButon app
Sound alert with the screen locked (phone)Depends on the browserYes
Ringing with the window closed (computer)No, a silent notificationYes, runs in the background
Starts on its own when the computer is switched onNoYes
Calls over Wi-Fi when the internet goes downNo, the browser doesn’t allow itYes (Android, Windows)
USB cable backupChrome and Edge only, connected manuallyYes, switches over on its own

Which devices?

  • AndroidPhones and tabletsApp
  • iOSiPhone and iPadApp
  • WindowsTill computerApp
  • Mac and LinuxComputersIn the browser

iOS stops the app in the background shortly after it leaves the screen. That’s why, on an iPhone, notifications come over the internet; during an internet outage, the local Wi-Fi backup works in the Android and Windows apps.

Ask about the right setup for your devices

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    The Buton app

    A sample screen from the Buton app.

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