No scanning the floor.
The waiter doesn’t have to keep looking round the tables; who wants what is written on their phone.
WAITING-COST CALCULATOR
What does waiting
cost you?
Choose your type of business and set three values. See how long your guests wait to reach a waiter, and the possible effect of faster service in rush hours.
Every table waits an average of
6 min for a waiter per visit.
With Buton, about 2 min. In total, 240 hours of waiting a month:
160 hours won back with Buton80 hours remainingEach icon = 10 hours
Extra table turns in rush hours+29guest groups / month
Possible extra revenue₺17,143monthly, estimated
This is an estimate based on the values you enter. The calculation is done in your browser; no information is sent anywhere.
How is it calculated?
Waiting: tables × groups a day × calls × waiting time. Extra table turns: only in rush hours and only for the bill call; the time freed up by a table whose bill is paid sooner ÷ the average stay. Extra revenue: extra groups × the average bill.
THE WAITER’S SIDE
For waiters,
a calmer shift.
The call comes to the waiter’s pocket; there’s no need to keep watching the floor or try to spot whoever raises a hand. The same shift goes by with less rushing around.
No wasted trips.
Each call comes with its table, area and type. If the bill was asked for, the waiter brings it along and doesn’t make a second trip.
No table is forgotten.
An unanswered call comes back as a reminder every few minutes; even at the busiest hour, calls stay in order.
Plan your staff with data.
Reports show how many calls came in on which day and at what time. In rush hours your current staff comfortably keep up with more tables, and you set up shifts around what’s really needed.
THE GUEST’S SIDE
When ordering
gets easier.
Many guests hesitate to call the waiter: waving, calling out, trying to catch their eye. Thinking “I don’t want to be a bother”, they often leave a second tea, a dessert or another round unordered. Buton turns that moment into a single tap.
Without Buton
- Raising a hand
- Calling out “Excuse me!”
- Waiting to catch the waiter’s eye
With Buton
Sipariş (order): one tap
The light comes on and they see the call went through; the conversation carries on where it left off.
What does the research say?
- ~10 min
In a UK survey of 2,000 people, the bill took 10 minutes on average to arrive; 36% of those surveyed see waiting for the bill as the most annoying moment of eating out.
Barclaycard survey, 2018 · sources: Fox News, Restaurant Online - +5%
When a US restaurant sped up its service (bringing and paying the bill went from 5 min 40 s to 2 min 55 s) and redesigned its table layout, its revenue grew 5 points more than at its two sister restaurants.
Kimes, Cornell Hotel and Restaurant Administration Quarterly, 2004 · source - ~10%
In a study of 2.6 million bills at 66 restaurants, devices at the table that made the service process easier cut the time spent at the table by close to 10%, and sales per minute rose by about 11%.
Tan and Netessine, Management Science, 2020 · source - 38.5%
In a 2024 survey of 8,230 people in Japan’s three largest metro areas, 38.5% said they sometimes hesitate to call staff each time; it was the second most common reason they gave for wanting to order from the table.
Recruit (Hot Pepper Gourmet) survey, 2024 · source
These studies are about service speed and ordering and paying at the table; there is no independent research yet that measures a call button alone. You can follow Buton’s effect at your own business in the app’s response-time reports.
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